FAQS

How can I place an order?

You can place an order directly on our website by adding products to your cart and following the checkout steps. If you need help, feel free to contact our hotline or message us via Email

Are your products genuine?

Yes. We only provide 100% authentic products with clear origin and proper certification./p>

How long does delivery take?

Delivery usually takes 7-20 business days depending on your location

Can I check the items before payment?

Yes. We allow customers to inspect the goods before making payment to ensure everything is correct.

What is your return/exchange policy?
  • Exchanges are accepted within 7 days for technical faults.

  • Used or unsealed products cannot be returned.

  • Please keep the receipt and original packaging for support.